You may choose to move your booking to a future date/time with notice of 4 days or more.
You may cancel your tour 4 days or more from your scheduled date/time and receive a full refund of your payment.
If you try to cancel your tour within 4 days of your scheduled date/time please note that 100 percent of the original tour cost will be forfeited, as we will have most likely lost the opportunity to book another tour in your place.
If your tour is canceled by Huffin Pedal Tours for weather related, or any safety related reasons, then you are entitled to a credit in our system to re-book a tour in the future or a full refund back to your original payment credit card. Cancellation due to weather will be called by Huffin Pedal Tours ONLY. Western New York weather is very unpredictable, we cannot afford to cancel tours on weather forecasts days in advance, therefore we will wait until we are within an hour of tour time to make these types of cancellations.
Any tour canceled by Huffin Pedal Tours for violations related to our “Zero Tolerance” policy will not be refunded. If you have additional questions about our cancellation policy, please contact us at 716-794-5151 or fill out our contact form HERE.
In order to cancel or move your tour you are required to contact us at firstname.lastname@example.org or 716-794-5151.